ISO 9001 (QMS) certification is not mandatory in the sense that there is no law or regulation that requires an organisation to be certified to ISO 9001. However, many organizations choose to pursue ISO 9001 certification voluntarily because they believe it will bring them benefits such as:
- Improved efficiency
- Better customer satisfaction
- Increased competitiveness
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In some cases, an organisation may be required to have ISO 9001 certification by a customer or regulatory body as a condition of doing business with them. For example, a company that supplies products to the aerospace industry may be required to have ISO 9001 certification in order to meet the quality standards of their customers. In these cases, ISO 9001 certification would be effectively mandatory for the organisation in order to maintain their business relationships and meet their contractual obligations.
Overall, whether or not ISO 9001 certification is mandatory for a particular organisation will depend on the specific circumstances of that organisation and the requirements of its customers, regulatory bodies, and other stakeholders.
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