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An introduction to ISO standards!

ISO stands for International Organization for Standardization. It is an international standard-setting body composed of representatives from various national standards organisations. It develops and publishes standards to ensure the quality, safety, and efficiency of products, services, and systems worldwide.

ISO standards employ the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.


The PDCA Model (Plan-Do-Check-Act) is an iterative four-step management method used in business for the control and continual improvement of processes and products. It is also known as the Deming Circle/Cycle/Wheel, the Shewhart Cycle, and Plan-Do-Study-Act (PDSA). The four steps of the PDCA model are: Plan, Do, Check, and Act. This cycle of continuous improvement enables organizations to identify problems, assess root causes, develop solutions, and adjust processes as needed.


Risk-Based Thinking (RBT) is the consideration of risks throughout the entire life cycle of a process. It is a method of applying risk management strategies to each step of a process in order to identify and mitigate potential risks. Risk-Based Thinking helps organisations to recognise and manage risk in an organised and systematic way. The main goal of RBT is to help organisations manage change and uncertainty in order to achieve their goals.

Further information

The most asked questions we get at Adaptive Certifications can be found on our website – FAQs | Adaptive Certifications | Australia

If you have a specific question not covered, we would love to hear from you – About Us | Adaptive Certifications | Certification Provider | Australia.

To purchase a copy of an ISO standard (such as ISO 9001, ISO 27001, etc) please visit – ISO – Store. If unsure what standard is right for you, please contact us!

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